Check your records first: Consultation letters are your medical records. Copies were already provided to referring doctors, individuals with complex conditions, and those with allergies/anaphylaxis. So if you have your letter (s), you already have your medical record.

Request Fee: From 1 Jan 2025, a $50 fee per request/individual patient record (no GST, no Medicare rebate) must be paid before processing. Payment details will be sent upon request. Records are typically supplied within a month of payment (where possible).

Why keep your own copy? Keeping your records ensures easy access if your GP moves or a practice closes. Electronic copies should be stored securely in a document folder, not just in emails where it may be lost, deleted or hard to find again. Ie. it is better to ask for a copy to be sent to you, rather than your GP alone.

WE WILL BE UNABLE TO FILL REQUESTS BETWEEN 19 Feb AND THE  SECOND HALF OF MARCH 2025

Requesting Records:

• If you cannot find your records/old letters, you or your new doctor can request a transfer.

• The patient must authorise the release of records (e.g., signature required) and supply information so that the individual can be identified.

Fillable web form to submit the request online: https://form.jotform.com/233478530036051USE THIS METHOD IF AT ALL POSSIBLE AS PAPER REQUESTS MAY BE LOST IN THE MAIL.

Downloadable record request form (Word) to print and fax/post: DOCUMENT DOWNLOAD. NOTE: do not send the paper document to the old practice address as it will not be received.  Post it to the address as indicated on the form.